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FAQ

What is THC?

A: THC is known as the main psychoactive compound in cannabis that creates the high or intoxicated effect. Formally known as Tetrahydrocannabinol, THC is one of at least 113 cannabinoids identified in cannabis. 

What is CBD?

A: If you've never tried cannabis before, you might be encouraged to start here. That's because CBD (or cannabidiol) is the non-psychoactive component of the cannabis plant, depending on how it is derived, as it only contains trace amounts of THC. CBD can either be found in the marijuana plant, or derived from the hemp plant. BUT, make sure you get your CBD from a trusted brand or retailer like Kiaro. That means the product you are purchasing has been tested for quality, efficacy, and consistency, so the psychoactive ingredients don't creep into your product!

Which cities/locations will Kiaro be coming into?

A: Kiaro opened its first store in Saskatoon, Saskatchewan. Since then, we have opened six additional locations in Nanaimo, Victoria, Port Moody, Kingsway, La Ronge and our flagship store in Vancouver. More details can be found here. We are always looking for more convenient ways to service our guests. So check back with us soon for updates on new locations, or sign up for our newsletter to hear the latest!

What products does Kiaro sell?

A: Kiaro sells a range of products in compliance with both provincial and federal regulations. That includes a variety of traditional formats like dried flowers, pre-rolls, oils and oils, to the recently approved innovations like beverages, gummies, terpene sauce, and a range of accessories.

How much do products at Kiaro cost?

A: While prices vary by format and brand, Kiaro works closely with all brands and partners to bring the most competitive prices to the market.

Can I consume cannabis in public?

A: In the province of Saskatchewan you are not allowed to consume cannabis publicly. Please always refer to your provincial guidelines and regulations found here.

In the province of British Columbia, you are allowed to consume cannabis in public with some important exceptions. Smoking and vaping cannabis is prohibited everywhere tobacco smoking and vaping are prohibited. If you’re unsure about whether you can smoke or vape cannabis somewhere, refer to the provincial guidelines and regulations found here.

Can I buy cannabis online?

A: Kiaro has a fully compliant and shoppable eCommerce site for your cannabis shopping experience.

In the province of British Columbia, you can reserve online and pick up in store.

In Saskatchewan you are able to order online and choose to have items shipped to your home (no PO boxes) or pick up in store.

Click here to select your store and reserve now!

Should I use cannabis?

A: This is a personal question and something you should decide on your own. It always makes sense to consult a doctor if you are dealing with any medical issues related to your health to ensure cannabis will not negatively affect your body.

How much cannabis should I consume?

A: There are a number of different factors that need to be considered in answering this question - your experience with cannabis, the format you are looking to use, the frequency of your use, any sensitivities and desired outcomes. Start by booking a session with one of our Pathfinders through Ask Kiaro Anything, and one of our experts will be able to guide you through this process in a free and confidential appointment!

What advice do you have for a first timer?

A: Always start low and go slow anytime you’re consuming cannabis for the first time. If you have questions, book an Ask Kiaro Anything to sit down with one of our Kiaro Pathfinders who will help guide you on your cannabis journey.

How do I work for Kiaro?

A: The best way to seek out an opportunity to work with Kiaro is to head over to the careers page and first start by seeing if there are any job postings that reflect your current job skill set. If you see something of interest, there will be direct links to apply through or you can email HR directly at hello@kiaro.com

Am I able to grow cannabis legally?

A: Yes – in Saskatchewan and BC you are legally allowed to grow up to four plants personally. Please always refer to your provincial guidelines and regulations.
Provincial Guidelines for Saskatchewan
Provincial Guidelines for BC

How do I consume oils?

A: There are a variety of different ways to consume oils. Please always start low and go slow, and consult with someone if you are unsure on dosing. Book an Ask Kiaro Anything session to sit down with a Kiaro Pathfinder who can help guide you through your journey.

Is it legal to drive after consuming cannabis?

A: No - you should never consume cannabis and operate any type of motor vehicle as per the Cannabis Act and regulations.

What is a good beginner strain?

A: There are a variety of strains that can be good for a beginner. It more comes down to the experience you are looking to have with the product which can help to make strain recommendations. Book an Ask Kiaro Anything session to find out which strain might be best for you.

Are your cannabis products grown in Canada?

A: We sell a variety of products from all Licensed Producers from Canada. All of our products must legally be bought from a Licensed Producer in Canada.