Thank you for visiting and shopping at www.kiaro.com. Following are the terms and conditions that constitute our Shipping Policy.


Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Purolator Express

1-3 business days

Free

Delivery delays can occasionally occur.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Damages

If you received your order damaged, please contact customerservice@kiaro.com

Please save all packaging materials and damaged goods before filing a claim to customerservice@kiaro.com