What can you expect the first time you visit a Kiaro store?
In a word: service.
In two more words: knowledge and empathy.
All kinds of people walk through our doors, from seasoned enthusiasts to the canna-curious and everyone in between. If you know what you want, we’ll help you find it and be on your way. But if you have questions or concerns, our team of pathfinders is here to help you feel empowered and excited to explore cannabis.
When you first walk into a Kiaro store, you have a choice between help from one of our experts or browsing on your own. We get it—some days, you just want to discover on your own. In that case, we invite you to saddle up to one of our in-store computers, where you’ll find up-to-date store inventory. Once you’ve made your selection, it’s easy to cash out and leave—no small talk necessary.
But if you want a little more help, that’s exactly what our team of experts are here for. What sets our team apart is the time they spend with you. You’re never a number in a line or just another transaction at Kiaro—you’re a valued member of our community.
At our stores, you won’t find any product boards flashing ads and listing strain names, or corralled lines winding from the door to the cash register. You will find genuine, knowledgeable people to answer all of your questions and help you find your next favourite cannabis product. From understanding the difference between THC and CBD, to overcoming a bad experience and trying new strains, there’s no question our pathfinders haven’t heard before!
Whether you want to start small with a single product or you’re ready to explore new ones, the Kiaro team will leave you feeling prepared and excited to explore the cannabis horizon.